qNano & TRPS Measurement
Control Suite Software
Automatic Fraction Collector (AFC)
qEV RNA Extraction kits
The software will not allow the Custom Planner or Classic Capture tabs to run. How do I fix this?
If the software tabs for the operating the instrument aren't responding, a simple method of re-establishing the connection between the qNano and the computer is to disconnect and reconnect the micro-USB from the port on the side of the instrument, and restart the software.
Restart the software in this order:
- Exit Izon Control Suite Software (CSS)
- Remove USB leads and power lead from the back of the instrument.
Important: This port can easily become warped and faulty if users pull the cord too roughly at odd angles, so care must be taken to remove the micro-USB cord carefully.
- Load Izon CSS
- Insert micro-USB
- Insert power lead and switch power ON