My AFC(V1) pump is running but no liquid is flowing, how do I fix this?

If your AFC(V1) pump is running but the liquid is not draining, one of the potential causes is the tube in the pump housing flattening and preventing the motor from turning. If you would like to fix the issue yourself, follow the instructions in the video:

If adjusting the tubing does not fix the problem, or you are uncomfortable with adjusting the tubing, contact to arrange for the instrument to be fixed by our technicians.