Complimentary software upgrades are part of your qNano package. Download the latest software release here. If your download does not start using Google Chrome, please use an alternate browser to download this software.
The Izon Control Suite is not compatible with Windows 11, computers used to operate the qNano should not be upgraded to Windows 11 at present.
The latest Izon Control Suite Software release (V3.4) is a maintenance software release that updates the Izon current software to:
- Keep compatibility with recent Windows 10 updates.
- Integrate the charge calibration workflow into the standard calibration dialog i.e. charge data will be processed within the software and charge report included.
- Provide report engine updates that fix reporting issues that have been experienced on some systems.
We would advise anyone using Windows 10, or planning to use Windows 10, to update to the latest version of Izon Control Suite Software.
For 21 CFR Part 11 users, DO NOT download the software. Contact Izon Support for more information on the latest version of 21 CFR Part 11 compliant software.
If the drivers for the qNano have not installed properly, the installer for them can be found in:
(C:)>Program Files (x86)>Izon>Izon Control Suite>Drivers>IZON_WINUSB
Simply right click and select install to manually install the drivers.